by Dr. Z | Aug 14, 2012 | Learning, Motivation, Workplace Disputes
A good friend once told me about a successful Texas banking executive who made billions by starting and selling a series of southern banks. In spite of his financial success, he was feared as a businessman rather than respected. He was a shrewd person who held grudges...
by Dr. Z | Jul 28, 2012 | Inspiration, Learning, Thinking and Speaking
If I read another Facebook post where someone describes themselves as a “realist” I might start pulling out my beard hair, which would really hurt. We live in a cosmopolitan society where lots of different people and opinions bump into one another. Most of...
by Dr. Z | Jul 27, 2012 | Learning, Mediation and Communication, Understanding Conflict
A few months back I was conducting a training seminar for about 30 law enforcement officials. The title of the presentation was “Mediation Skills in Law Enforcement.” After some brief introductions and stereotypical presentation humor, I began to summarize...
by Dr. Z | Apr 24, 2012 | Learning, Understanding Conflict, Workplace Disputes
During a recent consulting project, an attorney relayed the following quote: When I first began my law career, I lost a lot of cases that I should have won. Now that I’ve been practicing for 20 years, I’ve won a lot of cases that I should have lost. His quote hints at...
by Dr. Z | Feb 22, 2012 | Understanding Conflict
Have you ever found yourself in the middle of a heated argument and thought, “How the heck did I get here and why am I arguing about this?” This is exactly what happened to me the other day with three close friends. We had decided to grab a beer and throw some darts...
