by Dr. Z | Aug 14, 2012 | Conflict Coaching, Thinking and Speaking, Understanding Conflict
How do people navigate the tricky boundary of mixing friendship and business? Most people say that you should never do business with your friends or your family. That mentality is captured in the old proverb, “Blood’s thicker than water, but money’s thicker than...
by Dr. Z | Aug 14, 2012 | Learning, Motivation, Workplace Disputes
A good friend once told me about a successful Texas banking executive who made billions by starting and selling a series of southern banks. In spite of his financial success, he was feared as a businessman rather than respected. He was a shrewd person who held grudges...
by Dr. Z | Jul 28, 2012 | Inspiration, Learning, Thinking and Speaking
If I read another Facebook post where someone describes themselves as a “realist” I might start pulling out my beard hair, which would really hurt. We live in a cosmopolitan society where lots of different people and opinions bump into one another. Most of...
by Dr. Z | Jul 27, 2012 | Learning, Mediation and Communication, Understanding Conflict
A few months back I was conducting a training seminar for about 30 law enforcement officials. The title of the presentation was “Mediation Skills in Law Enforcement.” After some brief introductions and stereotypical presentation humor, I began to summarize...
by Dr. Z | Apr 24, 2012 | Learning, Understanding Conflict, Workplace Disputes
During a recent consulting project, an attorney relayed the following quote: When I first began my law career, I lost a lot of cases that I should have won. Now that I’ve been practicing for 20 years, I’ve won a lot of cases that I should have lost. His quote hints at...
