by Dr. Z | Feb 26, 2015 | Business Decisions, Revenue or Quality
I was trying on shoes in Foot Locker last weekend, when the young clerk, brimming with confidence, began his pitch, “As you can see here, sir,” he said, pointing to a frayed shoe sole, “the soles on these shoes (Nike Shox) commonly fray and break at the seam. So we...
by Dr. Z | Feb 22, 2015 | CommBomb
by Dr. Z | Feb 17, 2015 | CommBomb
by Dr. Z | Feb 15, 2015 | Negotiation
At my negotiation training workshops, someone inevitably asks the question, “Is everything negotiable?” The quick answer to this question is NO, but the question introduces a deeper discussion that has merit. While people can engage in negotiation over...
by Dr. Z | Feb 9, 2015 | Leadership, Managing Team Members, Understanding Conflict
We all know someone at work who is literally the smartest person in the room regardless of what room they walk into. The mind’s of these brilliant individuals are constantly going 100 mph and are typically filled with complex technical parameters and novel solutions...
