by Dr. Z | Mar 14, 2013 | Conflict Coaching, Leadership, Understanding Conflict, Workplace Disputes
Are you afraid of giving criticism to others? Could you learn to better craft, interpret, and evaluate messages during performance feedback sessions? Would you like to be calm, objective, and open to criticism during performance feedback sessions? MCS, LLC has created...
by Dr. Z | Feb 5, 2013 | Leadership, Learning, Understanding Conflict
What Flashlight Do You Carry? Finding Your Focus™ What is the difference between a manager and a leader? Imagine that two organizational members are dropped into a pitch black room and both are asked to describe the type of room they are in. Leaders and managers would...
by Dr. Z | Oct 11, 2012 | Understanding Conflict, Workplace Disputes
A man in his late 50s constantly cuts out newspaper articles and gives them to his coworkers who he feels would enjoy them. He has worked with this organization for over 20 years and knows all the employees very well, including their personal interests. This man, for...
by Dr. Z | Sep 26, 2012 | Conflict Coaching, Understanding Conflict, Workplace Disputes
The following scenario recently happened to a good friend. How would you have responded? My good friend Josh is a very successful banker working for one of the largest banks in the country. He worked his way up the corporate ladder and now mentors other bankers often...
by Dr. Z | Aug 14, 2012 | Conflict Coaching, Thinking and Speaking, Understanding Conflict
How do people navigate the tricky boundary of mixing friendship and business? Most people say that you should never do business with your friends or your family. That mentality is captured in the old proverb, “Blood’s thicker than water, but money’s thicker than...
