by Dr. Z | Jun 11, 2013 | Conflict Coaching, Learning, Understanding Conflict
If you disagree with someone, how do you know when to rip off the band-aid or when to make a constructive criticism sandwich? People who rip off band-aids are always blunt and to the point with their ideas, whereas our sandwich makers prefer to provide compliments and...
by Dr. Z | Mar 14, 2013 | Conflict Coaching, Leadership, Understanding Conflict, Workplace Disputes
Are you afraid of giving criticism to others? Could you learn to better craft, interpret, and evaluate messages during performance feedback sessions? Would you like to be calm, objective, and open to criticism during performance feedback sessions? MCS, LLC has created...
by Dr. Z | Sep 26, 2012 | Conflict Coaching, Understanding Conflict, Workplace Disputes
The following scenario recently happened to a good friend. How would you have responded? My good friend Josh is a very successful banker working for one of the largest banks in the country. He worked his way up the corporate ladder and now mentors other bankers often...
by Dr. Z | Aug 14, 2012 | Conflict Coaching, Thinking and Speaking, Understanding Conflict
How do people navigate the tricky boundary of mixing friendship and business? Most people say that you should never do business with your friends or your family. That mentality is captured in the old proverb, “Blood’s thicker than water, but money’s thicker than...
by Dr. Z | Aug 17, 2011 | Conflict Coaching, Understanding Conflict
I was recently speaking with a client who was having problems at work and during social life. The problems were a symptom of some severe anxiety and constant self-consciousness regarding her physical appearance. She had built up several issues in her head and allowed...
by Dr. Z | May 25, 2011 | Conflict Coaching, Understanding Conflict
The toughest thing to do is to understand what makes humans tick. People don’t like spending time thinking about the reasons for our actions, and when we are in conflict reflective thinking is even more difficult. All the internal voices that motivate us, stifle...
