by Dr. Z | Jun 11, 2013 | Conflict Coaching, Learning, Understanding Conflict
If you disagree with someone, how do you know when to rip off the band-aid or when to make a constructive criticism sandwich? People who rip off band-aids are always blunt and to the point with their ideas, whereas our sandwich makers prefer to provide compliments and...
by Dr. Z | Jun 9, 2013 | Learning, Organizational Development, Time Management
“I don’t have time.” How many times do you say this throughout your week? With an overly saturated media environment, the challenging demands of work, family obligations, and socializing, there is little time left to do anything. The problem I here repetitively from...
by Dr. Z | May 8, 2013 | Leadership, Learning, Organizational Development
The world as we know it wouldn’t exist without collaborative actions and healthy competition. Most of us prefer one of these two ways of thinking and acting over the other, but they are both necessary components of an effective organizational environment. Problems...
by Dr. Z | Feb 5, 2013 | Leadership, Learning, Understanding Conflict
What Flashlight Do You Carry? Finding Your Focus™ What is the difference between a manager and a leader? Imagine that two organizational members are dropped into a pitch black room and both are asked to describe the type of room they are in. Leaders and managers would...
by Dr. Z | Aug 14, 2012 | Learning, Motivation, Workplace Disputes
A good friend once told me about a successful Texas banking executive who made billions by starting and selling a series of southern banks. In spite of his financial success, he was feared as a businessman rather than respected. He was a shrewd person who held grudges...
by Dr. Z | Jul 28, 2012 | Inspiration, Learning, Thinking and Speaking
If I read another Facebook post where someone describes themselves as a “realist” I might start pulling out my beard hair, which would really hurt. We live in a cosmopolitan society where lots of different people and opinions bump into one another. Most of...