by Dr. Z | Feb 1, 2014 | Leadership, Managing Team Members, Understanding Conflict, Workplace Disputes
I recently worked with a client, we’ll call her Sharon, who was having a “Chain of Command” issue. One of the Sharon’s employees, who we’ll call Kevin, went over Sharon’s head to discuss a project with Sharon’s boss, Dave....
by Dr. Z | Mar 14, 2013 | Conflict Coaching, Leadership, Understanding Conflict, Workplace Disputes
Are you afraid of giving criticism to others? Could you learn to better craft, interpret, and evaluate messages during performance feedback sessions? Would you like to be calm, objective, and open to criticism during performance feedback sessions? MCS, LLC has created...
by Dr. Z | Oct 11, 2012 | Understanding Conflict, Workplace Disputes
A man in his late 50s constantly cuts out newspaper articles and gives them to his coworkers who he feels would enjoy them. He has worked with this organization for over 20 years and knows all the employees very well, including their personal interests. This man, for...
by Dr. Z | Sep 26, 2012 | Conflict Coaching, Understanding Conflict, Workplace Disputes
The following scenario recently happened to a good friend. How would you have responded? My good friend Josh is a very successful banker working for one of the largest banks in the country. He worked his way up the corporate ladder and now mentors other bankers often...
by Dr. Z | Aug 14, 2012 | Learning, Motivation, Workplace Disputes
A good friend once told me about a successful Texas banking executive who made billions by starting and selling a series of southern banks. In spite of his financial success, he was feared as a businessman rather than respected. He was a shrewd person who held grudges...
by Dr. Z | Apr 24, 2012 | Learning, Understanding Conflict, Workplace Disputes
During a recent consulting project, an attorney relayed the following quote: When I first began my law career, I lost a lot of cases that I should have won. Now that I’ve been practicing for 20 years, I’ve won a lot of cases that I should have lost. His quote hints at...
