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We used Spark The Discussion to lay the foundation for generating a new revenue stream that involved offering conflict management and negotiation training to insurance claims adjusters involving high dollar cases with difficult plaintiffs. He delivered exactly what we needed in a fast turnaround time. Dr. Z cut to the core of the issues and was able to put things into perspective very quickly. If your company is experiencing internal conflict or needs to create a dispute resolution process, I strongly recommend working with Dr. Z. He will teach you to spark the right discussions at the right time.